Cancellation Policy

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

  1. 45 days prior to arrival: 10% of the Tour / service cost
  2. 15 days prior to arrival: 25% of the Tour / service cost
  3. 07 days prior to arrival: 50% of the Tour / service cost
  4. 48 hours prior to arrival OR No Show: No Refund

Airwave Concept is not liable if an airline cancels, reschedules, or delays a flight for any given reason. If the passenger has purchased air ticket through Airwave Concept, we will try to assist in making new arrangements provided the passenger has not already checked-in with the airline for the onward flight segment. In such cases, the fare difference amount will need to be borne by the passenger.